Australian Government Digital Service Standard

The Australian Government Digital Service Standard ensures government websites and digital services are accessible, user-friendly, and meet inclusive design requirements for all users, including those with diverse abilities.

What is the Australian Government Digital Service Standard?

The Australian Government Digital Service Standard sets out best practices for delivering digital services that are user-centric, accessible, and effective. Accessibility is a core principle, ensuring government digital services are inclusive for all Australians, including those with disabilities.

Requirements

Government digital services must comply with WCAG 2.0 or 2.1 Level AA standards. The Standard emphasizes continuous user testing, accessibility audits, and iterative improvements. Agencies must provide accessible content, ensure compatibility with assistive technologies, and maintain transparency through accessibility statements.

Who Must Follow the Standard?

All Australian government departments and agencies delivering digital services are required to adhere to this Standard.

How ContentA11y Can Help

ContentA11y supports Australian government bodies by delivering expert accessibility audits, remediation, and user testing services to ensure compliance with the Digital Service Standard. We help embed accessibility into your digital service lifecycle, from design through deployment, ensuring services are usable by everyone.

Accessibility Standards We Follow  

We adhere to leading global and regional accessibility standards to ensure your content is compliant and inclusive:   

Why Partner With Us?

Empower your digital presence with accessibility remediation that delivers inclusive, compliant, and engaging experiences for all users — because accessibility is good business.

Ready to Make Your Digital Content Accessible? 

Take the first step toward inclusivity and compliance.