South Africa: Promotion of Equality and Prevention of Unfair Discrimination Act (PEPUDA)

South Africa’s Promotion of Equality and Prevention of Unfair Discrimination Act (PEPUDA) seeks to promote equality and prevent discrimination, ensuring that individuals with diverse abilities have access to the same opportunities, both online and offline. The law addresses digital accessibility as part of its broader mandate for equality.

What is PEPUDA?

The Promotion of Equality and Prevention of Unfair Discrimination Act (PEPUDA) is a South African law aimed at eliminating discrimination in all areas of public life, including digital spaces. The act protects individuals from discrimination based on disability and mandates that both public and private sectors make their digital platforms accessible to people with diverse abilities.

Requirements of the Act

PEPUDA requires that all digital services, including websites and mobile apps, be accessible to individuals with diverse abilities. This includes ensuring that websites comply with accessibility standards like WCAG 2.1 Level AA, providing alternative text for images, ensuring keyboard accessibility, maintaining contrast for readability, and ensuring that multimedia content is accessible with captions, transcripts, and audio descriptions. The act emphasizes the need for digital platforms to be compatible with assistive technologies like screen readers.

Who Must Follow the Standard?

PEPUDA applies to both public and private organizations that provide services to the public in South Africa. All organizations, including government agencies and companies offering public services, are required to make their digital content accessible and ensure equal opportunities for individuals with disabilities.

How ContentA11y Can Help

ContentA11y helps organizations comply with PEPUDA by providing accessibility audits, remediation services, and compliance consulting. We work with organizations to ensure that their digital content meets the necessary legal requirements, ensuring accessibility for all users, including those who rely on assistive technologies.

Accessibility Standards We Follow  

We adhere to leading global and regional accessibility standards to ensure your content is compliant and inclusive:   

Why Partner With Us?

Empower your digital presence with accessibility remediation that delivers inclusive, compliant, and engaging experiences for all users — because accessibility is good business.

Ready to Make Your Digital Content Accessible? 

Take the first step toward inclusivity and compliance.