Saudi Arabia: National Digital Accessibility Policy (CITC)

Saudi Arabia’s National Digital Accessibility Policy (CITC) aims to make digital platforms accessible to all users, including those with diverse abilities. The policy, set by the Communications and Information Technology Commission (CITC), ensures that public sector services and digital content are inclusive and accessible to all.

What is the National Digital Accessibility Policy (CITC)?

The National Digital Accessibility Policy, established by the Communications and Information Technology Commission (CITC), sets guidelines for digital accessibility in Saudi Arabia. The policy mandates that public sector websites, mobile apps, and digital services meet accessibility standards to ensure inclusivity for people with diverse abilities, including neurodivergent users and those relying on assistive technologies.

Requirements of the Policy

The CITC policy mandates compliance with international web accessibility standards like WCAG 2.1. It requires that digital platforms be designed to be accessible for users with various needs, including those with visual, auditory, cognitive, and motor disabilities. This includes providing text alternatives for non-text content, ensuring that content is navigable by keyboard, and ensuring compatibility with assistive technologies. The policy also emphasizes the need for accessible multimedia, including captions and transcripts for videos.

Who Must Follow the Standard?

The National Digital Accessibility Policy applies to all government entities, public sector organizations, and private companies that provide services to the public in Saudi Arabia. These organizations must ensure that their digital platforms meet accessibility standards to ensure equal access for individuals with diverse abilities.

How ContentA11y Can Help

ContentA11y can assist your organization in meeting the CITC’s accessibility requirements. We offer accessibility audits, content remediation, and consulting services to ensure your digital platforms are compliant with Saudi Arabia’s accessibility laws. Our team ensures that your content is accessible to all users, including those who rely on assistive technologies.

Accessibility Standards We Follow  

We adhere to leading global and regional accessibility standards to ensure your content is compliant and inclusive:   

Why Partner With Us?

Empower your digital presence with accessibility remediation that delivers inclusive, compliant, and engaging experiences for all users — because accessibility is good business.

Ready to Make Your Digital Content Accessible? 

Take the first step toward inclusivity and compliance.