Law 20.422 (Equal Opportunities for Persons with Disabilities) is a Chilean law aimed at improving accessibility and inclusion for people with diverse abilities. The law applies to both public and private entities and outlines specific requirements for creating accessible digital content. It ensures that websites, apps, and other online platforms are navigable by all users, including those who rely on assistive technologies such as screen readers and alternative input devices.

The law requires that public and private sector organizations ensure their digital content is accessible and inclusive. This includes adherence to international accessibility standards like WCAG 2.1 Level AA, which covers the use of alt text for images, ensuring keyboard accessibility, providing sufficient contrast for text, and making multimedia content accessible through captions, transcripts, and audio descriptions. It also requires clear navigation and logical content structure to ensure ease of use for all users, including neurodivergent individuals.

Law 20.422 applies to all public institutions, government websites, and private organizations that provide public services in Chile. These entities are required to meet the law’s accessibility standards to ensure equal opportunities for individuals with diverse abilities. While compliance is mandatory for public organizations, private companies are strongly encouraged to adopt these practices as well.

ContentA11y offers comprehensive accessibility audits, content remediation, and training services to help you meet the requirements of Law 20.422. Our team ensures your digital platforms are accessible, compliant with Chile’s accessibility standards, and usable for all individuals, regardless of their abilities.