The EAA is an EU directive designed to harmonize accessibility standards across member states, making it easier for businesses to comply and for consumers with diverse abilities to access goods and services. The Act targets key sectors such as information and communication technologies, transport, banking, e-commerce, and audiovisual media.
The EAA requires organizations to ensure their digital content and products are accessible by design, fostering inclusion and equal opportunities for all users.

A core focus of the EAA is ensuring that websites, mobile applications, and electronic documents comply with recognized accessibility standards, primarily the WCAG guidelines at Level AA. From June 28, 2025, organizations operating within the EU must meet these requirements or face legal penalties.

The EAA emphasizes the importance of PDF document remediation so that they work seamlessly with screen reader accessibility tools such as JAWS screen reader.

• Accessible websites and mobile apps for public and private sector entities. 
• Accessible electronic documents, including reports, forms, and disclosures. 
• Accessible ATMs, ticketing machines, and banking services. 
• Accessible e-commerce platforms and audiovisual media services. 
• Ongoing accessibility checks and updates to maintain compliance. 

To comply with the EAA, organizations should: 

• Ensure all digital content meets WCAG 2.1 AA or higher standards. 
• Conduct comprehensive accessibility remediation of websites, PDFs, and multimedia. 
• Implement accessibility design best practices to enhance usability for all users. 
• Train staff on accessibility requirements and legal obligations. 
• Establish mechanisms for user feedback on accessibility issues. 

Compliance with the EAA is essential not only to avoid fines and legal risks but also to demonstrate corporate social responsibility and expand market reach. By adopting inclusive design and ensuring screen reader accessibility, organizations improve customer satisfaction and foster loyalty among users with diverse abilities.

Our team specializes in helping organizations across the EU achieve full EAA compliance through expert accessibility remediation services. We assist with: 

• Creating and remediating compliant PDFs and other accessible documents. 
• Ensuring websites and digital platforms meet WCAG 2.1 AA standards. 
• Performing rigorous accessibility checks and ongoing compliance monitoring.